Breathizen Refund Policy: How Returns and Refunds Work
Quick answerBreathizen orders can be refunded within 60 days of purchase; the sales page also asks for at least 30 days of use. Call +1 (302) 200-3480 with your order ID first. Then mail the bottles to 477 Madison Avenue, Floor 6, New York, NY 10022 with your full name, email and order ID inside. You pay tracked return shipping. Refunds post 3-5 business days after the return is credited.
- 60-day satisfaction window
- Shipping cost shown before you pay
What is the refund policy in short?
This page sets out how refunds work for Breathizen orders placed through the official checkout. It is based on the sales page and checkout terms we have on file.
The terms can change. Treat this page as a guide, and confirm the live wording with the order desk before you ship anything.
| Policy point | What applies |
|---|---|
| Refund window | 60 days from purchase |
| Use request | The sales page asks for at least 30 days of use before a refund request |
| First step | Call the order desk at +1 (302) 200-3480 with your order ID |
| Return address | 477 Madison Avenue, Floor 6, New York, NY 10022 |
| Inside the parcel | Your full name, email and order ID |
| Return shipping | Paid by the buyer; use a tracked service |
| Refund timing | 3-5 business days after the return is credited, then 5-10 days to show on the card |
| Live wording | Confirm the current terms with the order desk before you ship |
Who handles refunds?
Refunds are handled by the order desk of the BuyGoods checkout platform, at +1 (302) 200-3480. The desk can look up orders, issue return instructions and process refunds. Its hours are not published.
Breathizenformula runs this website and is an authorized seller, not the maker. Our website inbox, [email protected], cannot see orders or issue money back.
What is the exact refund process?
Follow these steps in order. Skipping the phone call is the most common way a return gets delayed.
Call the order desk
Call +1 (302) 200-3480 within 60 days of purchase. Give your order ID and say you want a refund.
Confirm the terms
Ask about the 30-day use request, opened bottles and the address. Write down the answers.
Pack the bottles
Place the bottles in a sturdy box with a note of your full name, email and order ID.
Ship with tracking
Mail the parcel to the return address with a tracked service. You pay the postage.
Wait for the credit
Once the return is credited, the refund is issued in 3-5 business days.
Watch your card
Allow 5-10 more days for the refund to appear on your statement.
Where do you send a return?
Returns go to the address below. Copy it exactly, including the floor number.
Breathizen Returns
477 Madison Avenue, Floor 6
New York, NY 10022
Call before you post the parcel, even if you have the address. The desk can confirm it is still current for your order.
Use the return address only
Do not send returns to the office at 375 Pearl Street. That is a different address and is not the return address.
What should go inside the parcel?
The warehouse matches each parcel to an order by what is inside. A missing name or order ID can stall your refund.
Packing list
- The bottles you are returning, with caps closed tight.
- A note with your full name.
- The email address you used at checkout.
- Your order ID, copied from the order email.
- Enough padding so nothing leaks or breaks.
Who pays for return shipping?
The buyer pays for return shipping. The cost of posting the parcel back is not part of the refund.
Use a tracked service. Tracking is your proof that the parcel arrived. Keep the receipt and tracking number until the money is back on your card.
A small, light box usually keeps postage low. Ask at the post office counter for the cheapest tracked option.
How long does a refund take?
Timing has two parts. The seller issues the refund, then your bank posts it.
- Return delivered
Tracking shows the parcel reached the return address.
- Return credited
The warehouse checks the parcel and credits the return to your order.
- 3-5 business days later
The refund is issued back to the card you paid with.
- 5-10 more days
The refund shows on your card statement, depending on your bank.
Postal time is extra and depends on the service you choose. All told, plan for one to three weeks after the parcel arrives.
What is not covered or not yet known?
Some points are not published in our files. We list them so you know what to ask, not to guess the answer.
| Topic | Status | What to do |
|---|---|---|
| Opened bottles | Not published | Ask whether opened bottles qualify |
| Unopened spare bottles | Not published | Ask whether they must come back |
| Original shipping fee | Not published | Ask whether it is refunded |
| Restocking or handling fee | Not published | Ask whether any fee applies |
| Orders from other sellers | Not covered as far as we know | Contact that seller |
| Returns from outside the US | Not published | Ask before you order |
The refund policy is a purchase policy. It does not promise any result from the spray. The guarantee page explains how to plan the 60 days.
What if you stop before day 30 because of a reaction?
Your health comes first. If the spray irritates your mouth or throat, upsets your stomach or causes any other reaction, stop using it and call your doctor.
Then call the order desk and explain what happened. How the 30-day use request applies when you stop for a health reason is not published, so ask directly and note the answer.
Emergency signs
Trouble breathing that comes on suddenly, chest pain, bluish lips or confusion need 911 right away. Deal with the refund later.
Can you cancel an order instead of returning it?
Possibly, if you call quickly. The cancellation window is not published in our files. Once a parcel has shipped, a return is usually the only route.
Call the order desk with your order ID as soon as you change your mind. Ask whether the order can still be stopped before it leaves.
What about damaged, missing or wrong items?
A damaged or missing parcel is a delivery problem first. Photograph any damage and call the order desk with your order ID. The shipping page has the full steps.
If a bottle arrives with a broken seal or a label that looks wrong, do not use it. Call the desk and describe what you see.
Does the policy cover bottles from other sellers?
Not as far as we know. The refund process is tied to an order ID from the official checkout.
If you bought from a marketplace or a reseller, ask that seller about refunds. The where to buy page explains why the channel matters.
Can this policy change?
Yes. The brand and its checkout platform set the terms, and they can update them. When we learn of a change, we update this page and its date.
The terms in force when you order are the ones that apply. Read the checkout page when you buy, and see our terms and conditions for how this site works. All contact details are on the contact page.
Breathizen refund policy FAQ: questions people ask
What is the Breathizen refund policy?
You can ask for a refund within 60 days of purchase, and the sales page asks for at least 30 days of use first. Call the order desk, then mail the return with your details inside.
What is the Breathizen return address?
Returns go to 477 Madison Avenue, Floor 6, New York, NY 10022. Call the order desk first to confirm the address is still current for your order.
Do I need to call before returning Breathizen?
Yes. Call the order desk with your order ID before you mail anything, so the return can be matched to your order.
What should I put inside my Breathizen return?
Put a note with your full name, email address and order ID inside the parcel, along with the bottles.
Who pays for Breathizen return shipping?
The buyer pays. Use a tracked service and keep the receipt until your refund shows up.
When will I get my Breathizen refund?
The refund is issued 3-5 business days after your return is credited. Your card issuer can take another 5-10 days to show it.
Can I return opened Breathizen bottles?
That is not published in our files. Ask the order desk on your first call, before you pack anything.
Is the original Breathizen shipping fee refunded?
It is not stated in our files. Ask the order desk whether the shipping charge from checkout is part of the refund.
Can the Breathizen website email process my refund?
No. [email protected] handles website questions and cannot see orders. Refunds go through the order desk at +1 (302) 200-3480.
What if my Breathizen refund has not arrived?
Check your card statement after the full 5-10 day bank window. If it is still missing, call the order desk with your order ID and return tracking number.
Order Breathizen with a clear refund path
A 60-day window from purchase, a published return address and refund timing you can plan around. Prices start at $49 a bottle.
