Contact Breathizen: Who to Call or Email for Each Question
Quick answerFor tracking, refunds or help with an order you have placed, call the order desk at +1 (302) 200-3480 with your order ID. Sales questions go to [email protected]. Questions about this website go to [email protected], read Mon-Fri 9:00am-5:00pm ET; that inbox cannot see orders. For sudden or severe breathing trouble, call 911, not any number here.
- 60-day satisfaction window
- Shipping cost shown before you pay
How do I contact Breathizen?
There are three ways to reach a person about Breathizen: one phone line and two email inboxes. There are also two postal addresses. Each one handles a different kind of question.
Picking the right contact first saves you a second call. This website is run by Breathizenformula, a stocked U.S. Breathizen counter. We are an authorized seller, not the maker. Learn more on the about page.
Order support
+1 (302) 200-3480
Tracking, changes and refunds. Run by the checkout platform, BuyGoods. Hours not published.
Sales email
[email protected]
Pack and price questions before you buy, and order help in writing.
Website email
[email protected]
Page errors, typos, privacy and press. Mon-Fri 9:00am-5:00pm ET. It cannot see orders.
Office
375 Pearl Street, Floor 14, New York, NY 10038
Business mail for Breathizenformula. Please do not send returns here.
Returns address
477 Madison Avenue, Floor 6, New York, NY 10022
Name, email and order ID inside. Tracked shipping, paid by the buyer.
Breathing emergency
Call 911. No number on this page can help in an emergency.
Which contact handles which need?
Use this table to match your question to a desk. Anything that involves money, a parcel or a refund goes to the order desk, because only it can see orders.
| Your need | Contact to use | What to have ready |
|---|---|---|
| Place, change or cancel an order | Order desk, +1 (302) 200-3480 | Order ID, full name, checkout email |
| Where is my parcel? | Tracking email first, then +1 (302) 200-3480 | Order ID and tracking number |
| Refund claim inside the 60-day window | Order desk, +1 (302) 200-3480 | Order ID, number of bottles, date it arrived |
| Charge I do not recognize | Order desk, +1 (302) 200-3480 | Date, amount, last 4 digits of the card only |
| Packs and prices before buying | Sales email, [email protected] | The pack you are thinking about |
| Mailing a return | Returns address, 477 Madison Avenue, Floor 6, New York, NY 10022 | Name, email and order ID inside the box |
| Typo, broken link, privacy or press | Website email, [email protected] | Page address and the line in question |
| Inhaler, medicine or allergy questions | Your doctor or pharmacist | The bottle or a photo of its label |
| Sudden or severe shortness of breath | Call 911 | Nothing; call first |
How does a call to the order desk work?
The order desk at +1 (302) 200-3480 is run by BuyGoods, the checkout platform that takes Breathizen orders. It sees your payment and shipping record. That makes it the right place for changes, tracking problems and refunds.
Its hours are not published in our files. If nobody answers, call back later in the day. You can also email the sales address and include your order ID.
What should you include when you write or call?
A few details turn a long call into a short one. They also keep a clear record if you need a refund later.
Never send a full card number by email or text. The order desk can find your order without it.
Include this when you write or call
- Your order ID from the confirmation email
- The full name and email address used at checkout
- The pack you bought: 1, 3 or 6 bottles
- The date the parcel arrived
- The lot number on the bottle, if your question is about the product (our files show lot B-26/BR-3073 as a reference)
- Photos of any damage, leaks, a missing seal or a label that looks wrong
- For a refund, how long you have used the spray
What can the website inbox help with?
The website inbox, [email protected], is read Mon-Fri 9:00am-5:00pm ET. It covers this website only: page errors, typos, privacy requests and press questions.
It cannot see orders, change a shipment or issue a refund. Sending order details there only adds a step. Send those to the order desk instead.
If you find a mistake on a page, include the page address and the sentence that looks wrong. Our editorial standards explain how we check and fix pages. Privacy requests follow the steps in our privacy policy.
What if your order has not arrived?
Start with the tracking link in your order email. Ships from the US. The shipping cost is shown at checkout; it is not published in our files. Tracking arrives in the order email.
Delivery times are not published in our files. Give the carrier a few business days once tracking shows movement. If it shows delivered but you cannot find it, check with neighbors and your building's mail room.
Then call +1 (302) 200-3480 with your order ID and tracking number. The shipping page covers what we know about delivery.
How do returns and refunds work?
Breathizen comes with a 60-day window that starts on the purchase date. The sales page also asks that you use the spray for at least 30 days first. To start a claim, call +1 (302) 200-3480 with your order ID before day 60.
Mail returns to 477 Madison Avenue, Floor 6, New York, NY 10022. Write your full name, email and order ID inside the parcel. Buyer pays return shipping. Use a tracked service.
Refunds are issued 3-5 business days after the return is credited, then 5-10 days to show on the card. Full rules are on the refund policy and guarantee pages.
- 60days from purchase
- 30days of use asked first
- 3-5business days to process
- 5-10days to reach your card
Who do you call in a breathing emergency?
Call 911, not the order desk
Sudden or severe shortness of breath, chest pain, bluish lips or face, confusion, or breathing trouble that does not ease: call 911 now. Do not call the order desk or email us. We cannot help in an emergency.
MedlinePlus lists these as signs that need emergency care (MedlinePlus, Breathing difficulty). Its first aid guide says to call 911 when breathing trouble is serious (MedlinePlus, Breathing difficulties: first aid).
If you have asthma, follow the written action plan you made with your doctor. Use your rescue inhaler as that plan says. A supplement is never part of an emergency response (NHLBI, Asthma Action Plan).
Where should medical questions go?
Medical questions go to your doctor or pharmacist. No contact on this page can give medical advice, and neither can this website.
This matters most if you use an inhaler or take asthma or COPD medicine. Keep using it exactly as directed; Breathizen never replaces it. Ask first if you take blood thinners or diabetes medicine, because cordyceps may affect bleeding and blood sugar (MSKCC, Cordyceps). Bromelain comes from pineapple, so ask first if you have a pineapple allergy, are pregnant or are nursing.
Bring the bottle to the visit. The side effects page lists the cautions for each ingredient.
How can you stay safe when contacting a seller?
Check the address before you write. This website is breathizenformula.com. Our website inbox ends in breathizenformula.com, and the sales address ends in customercs.com.
Nobody from the order desk needs your full card number by email or text. If someone asks for it, stop and call the number on this page.
Orders from unknown marketplace sellers may not show up at the order desk. The where to buy page explains the authorized route.
Contact Breathizen: questions people ask
What is the Breathizen customer service phone number?
The order desk number is +1 (302) 200-3480. It belongs to the checkout platform, BuyGoods, and handles tracking, changes and refunds. Its hours are not published.
What is the Breathizen email address?
Use [email protected] for sales and order help. Use [email protected] for questions about this website; that inbox cannot look up orders.
How do I cancel my Breathizen order?
Call +1 (302) 200-3480 as soon as you can and give your order ID. If the parcel has already shipped, the desk will treat it as a return.
How do I ask for a Breathizen refund?
Call +1 (302) 200-3480 inside the 60-day window with your order ID. The sales page also asks for at least 30 days of use, so confirm the current wording on that call.
Where do I mail a Breathizen return?
Send it to 477 Madison Avenue, Floor 6, New York, NY 10022. Put your full name, email and order ID inside, and use a tracked service. The buyer pays return shipping.
What are the Breathizen order desk hours?
The hours are not published. If nobody answers, try again later in the day, or email the sales address with your order ID.
Can Breathizen customer service tell me if the spray is safe with my inhaler?
No. Neither the order desk nor our inbox can give medical advice. Ask your doctor or pharmacist, and keep using your inhaler exactly as prescribed.
Is the Breathizen office address the returns address?
No. The office at 375 Pearl Street, Floor 14, New York, NY 10038 handles business mail for Breathizenformula. Returns go only to 477 Madison Avenue, Floor 6, New York, NY 10022.
Who do I call if I have trouble breathing after using Breathizen?
If it is sudden or severe, or you have chest pain or bluish lips, call 911 right away. For milder reactions, stop using it and call your doctor.
Ready to try Breathizen?
4 pumps once a day, from $49 a bottle on the 6-bottle pack, with a 60-day satisfaction window. Questions first? Call +1 (302) 200-3480.
